Description
An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.

We have already fixed the vulnerability in the following version:
Helpdesk 3.3.3 and later
Published: 2025-03-07
Score: 7.7 High
EPSS: < 1% Very Low
KEV: No
AI Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Remediation

Vendor Solution

We have already fixed the vulnerability in the following version: Helpdesk 3.3.3 and later

Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2024-54222 An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system. We have already fixed the vulnerability in the following version: Helpdesk 3.3.3 and later
History

Fri, 23 Jan 2026 00:00:00 +0100

Type Values Removed Values Added
First Time appeared Qnap
Qnap helpdesk
CPEs cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*
Vendors & Products Qnap
Qnap helpdesk
Metrics cvssV3_1

{'score': 8.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H'}


Fri, 07 Mar 2025 19:15:00 +0100

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Fri, 07 Mar 2025 17:30:00 +0100

Type Values Removed Values Added
Description An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system. We have already fixed the vulnerability in the following version: Helpdesk 3.3.3 and later
Title Helpdesk
Weaknesses CWE-295
References
Metrics cvssV4_0

{'score': 7.7, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: qnap

Published:

Updated: 2025-03-07T18:02:58.278Z

Reserved: 2024-10-24T03:41:08.489Z

Link: CVE-2024-50394

cve-icon Vulnrichment

Updated: 2025-03-07T18:02:52.922Z

cve-icon NVD

Status : Analyzed

Published: 2025-03-07T17:15:19.327

Modified: 2026-06-17T08:04:22.320

Link: CVE-2024-50394

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses
  • CWE-295

    Improper Certificate Validation